20
GB
Troubleshooting
If you experience any of the following
difficulties while using the system, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
Be sure to bring both your Bar Speaker
and subwoofer, even if it seems as
though only one has a problem, when
you request to repair.
The power does not turn on.
Check that the AC power cord
(mains lead) is connected securely.
The system does not work normally.
Disconnect the AC power cord
(mains lead) from the wall outlet
(mains), then reconnect after
several minutes.
No TV sound is output from the system.
Press the input button of the jack to
which you connected the TV
(page 13).
Check the sound output of the TV.
Refer to the operating instructions
of the TV for the TV settings.
Increase the volume on the TV or
cancel muting.
If no sound is output from an optical
digital output jack or the TV does
not have an optical digital output
jack, connect the cable box or
satellite box directly to the OPTICAL
jack of the system.
The sound is output from both the
system and the TV.
Turn off the sound of the TV.
The TV sound from this system lags
behind the image.
When you are watching movies, you
may hear the sound with a slight
delay from the image.
No sound or only a very low-level
sound of the device connected to the
Bar Speaker is heard from the Bar
Speaker.
Press the
(volume) + button on
the remote control and check the
volume level (page 23).
Press the
(muting) or
(volume)
+ button on the remote
control to cancel the muting
function (page 23).
Make sure the input source is
selected correctly. You should try
other input sources by pressing a
different input button on the
remote control (page 13).
Check that all the cables and cords
of the system and the connected
device are firmly inserted.
No sound or only a very low-level
sound is heard from the subwoofer.
Press the SW
(subwoofer
volume)
+ button on the remote
control to increase the subwoofer
volume (page 23).
A subwoofer is for reproducing bass
sound. In the case of input sources
that contain very little bass sound
components (i.e., a TV broadcast),
the sound from the subwoofer may
be difficult to hear.
The surround effect cannot be
obtained.
Depending on the input signal and
the sound field setting, surround
sound processing may not work
effectively. The surround effect may
be subtle, depending on the
program or disc.
To play multi channel audio, check
the digital audio output setting on
General
Sound
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General
Weight and Dimensions
