Help Guide
Wireless Speaker
SRS-XB43
Unable to connect the speaker to a BLUETOOTH device with One-touch connection
(NFC)
If the screen lock is activated on the smartphone, it cannot be connected. Cancel the screen lock on the smartphone
and touch again.
Keep the NFC-compatible device close to the speaker until the device reacts. If you fail to connect, move the device
slowly over the N-marked part of the speaker.
Check that the BLUETOOTH function is activated on the NFC-compatible device.
Check that the NFC function of the device is set to on.
If the device is attached with a case, remove it.
NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the speaker with a device
by one touch, connect/disconnect it to the speaker by on-screen operation.
Check that your device is compatible with NFC. Look up information on the issue on the customer support website.
To use the Stereo Pair function or Party Connect function, pair with the speaker in which the
(BLUETOOTH)
indicator flashes in blue.
Related Topic
Connecting with an NFC-compatible device by One-touch (NFC)
5-011-814-11(1) Copyright 2020 Sony Corporation
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