Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM5
The headset is turned off automatically.
When you wear the headset over a cap, cloth, a scarf, hair, etc., wearing detection may not work properly. The
automatic power off function may trigger and the headset may be turned off automatically. Wear the headset so that
your ears are inside the earpads.
When the automatic power off function is set to [Do not turn off] on the [System] tab of the “Sony | Headphones
Connect” app, wearing detection will continue to work and the symptom may be improved.
Make sure the battery is fully charged.
Related Topic
Wearing the headset
Turning off the headset
Charging the headset
Checking the remaining battery charge
5-035-396-11(1)
Copyright 2022 Sony Corporation
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