Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM5
Receiving a call
You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free
Profile) or HSP (Headset Profile), via Bluetooth connection.
If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
The operation may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied
with the smartphone or mobile phone.
Depending on the connected device or the application you are using, the functions may not work properly even if you
try to operate them with the headset.
Ring tone
When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly.
You will hear either of following ring tones, depending on your smartphone or mobile phone.
Ring tone set on the headset
Ring tone set on the smartphone or mobile phone
Ring tone only for a Bluetooth connection set on the smartphone or mobile phone
Connect the headset to a smartphone or mobile phone via Bluetooth connection beforehand.
1
When you hear the ring tone, tap the touch sensor control panel twice quickly (with an interval of about 0.4
seconds) to receive the call.
When you receive an incoming call while listening to music, playback pauses and a ring tone will be heard from the
headset.
The headset has omnidirectional microphones. You can talk without worrying about the position of the microphone.
If no ring tone is heard via the headset
The headset may not be connected with the smartphone or mobile phone over HFP or HSP. Check the
connection status on the smartphone or mobile phone.
If playback does not pause automatically, operate the headset to pause playback.
2
Adjust the volume using the touch sensor control panel.
3
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