Toshiba B-EP2DL User Manual

Error Message Cause Solution
FLASH MEM FULL
The flash memory has insufficient
area for storing data.
Turn off the [POWER] button, then
back to on. Send data from the host
to the printer again. If the problem
recurs, please turn off the power and
contact TOSHIBA TEC service
representative.
LOW BATTERY
Remaining battery capacity is low. Turn off the printer, and replace the
battery pack with a fully charged one.
EXCESS HEAD TEMP
The print head temperature reached
the upper limit of the operating
temperature.
Stop printing and wait until the printer
automatically restores. If the problem
recurs, please turn off the power and
contact TOSHIBA TEC service
representative.
Command error
example
PC001;0A00,0300,
When a command error occurs, up
to 16 digits of alphanumeric or
symbol are displayed on the upper
line of the LCD.
Turn off the [POWER] button, then
back to on. Send data from the host
to the printer again. If the problem
recurs, please turn off the power and
contact TOSHIBA TEC service
representative.
Other error messages
A hardware or software failure
occurs.
Turn off the [POWER] button, then
back to on. If the problem recurs,
please turn off the power and contact
TOSHIBA TEC service
representative.
****: The number of unprinted labels 1 to 9999 (in units of label)
When the printer does not operate properly
In the case of the following symptoms, please check the respective points and take corrective action.
Symptom Point to check (Cause) Solution
The printer does not turn
on by pressing the
POWER switch.
The battery pack is not loaded
correctly.
Load a fully charged battery pack
correctly.
Fully charged battery is
loaded but the operating
time is short.
The battery life is expired. Load a fully charged new battery pack
correctly.
The printer is not turned on. Turn on the printer.
Distance to the host is too far. . Bring the printer close to the host so
that their IrDA windows face each
other within 10cm.
Angle of the IrDA window is not
proper.
Move the printer so that the IrDA
window face that of the host.
Direct sunlight is coming into the
IrDA window
Avoid direct sunlight.
IrDA window is dirty. Clean the IrDA window.
Serial interface cable is connected.
(GH20 only)
Disconnect the RS-232C cable from
the printer.
The printer is communicating via
wireless communication.
(GH30/GH40 only)
Terminate the wireless
communication.
The printer cannot
communicate via IrDA.
Communication conditions are
incorrect.
Set the communication conditions
correctly

Toshiba B-EP2DL Specifications

General

Resolution	203 dpi
Print Method	Thermal
Print Width	4 ips
Print Speed	4 ips
Connectivity	USB, Serial, Bluetooth
Media Type	Label
Media Thickness	0.06 - 0.15 mm
Memory	32 MB
Interface	USB, Serial, Bluetooth
Power Supply	AC Adapter

Summary

Precautions for Handling of Wireless Communication Devices

General Usage and Regional Restrictions

General advice and country restrictions for using wireless communication devices.

Regional Compliance Statements

Specific compliance statements and restrictions for Europe, USA, and Canada.

Safety in Specific Environments

Safety warnings for using wireless devices in environments like aircraft or hospitals.

Performance and Interference Management

Advice on optimal placement and avoiding interference for wireless communication.

CAUTION!

Safety Summary

Overview of personal safety and warnings for equipment handling and maintenance.

Safety Precautions

Important safety indications and symbols to be observed for safe operation.

Operational Precautions

Recommended practices and conditions to ensure proper printer function and longevity.

TEC-BTM-R Specification

SD-Link 11g Specification

Part Names

B-EP2DL Series Components

Labeled diagram showing the external parts of the B-EP2DL printer.

Included Accessories

Illustrations and names of included accessories like belt clips and cleaners.

Operation Panel Functions

LCD Display and Messages

Explanation of icons, status indicators, and messages on the printer's LCD.

Status and Charge Lamps

Meaning of the STATUS and CHARGE lamps, including their colors and blinking patterns.

Button Functions

Description of the POWER, FEED, and PAUSE buttons and their operations.

Loading a battery pack

Battery Insertion Procedure

Step-by-step guide on how to insert the battery pack into the printer.

Battery Pack and Charger Compatibility

Lists compatible battery pack models and optional chargers for the printer.

Removing a battery pack

Charging the Battery Pack with an Optional Adapter

Loading the Media

Media Loading Steps

Detailed instructions for opening the cover and loading a media roll correctly.

Media Guide Adjustment

How to adjust paper guides for the correct media roll width.

Before using a peel-off unit

Peel-off Roller Setup

Instructions on how to pull out the peel-off roller before loading a label roll.

Replacing the Peel-off Roller

Steps to correctly put back the peel-off roller after use.

How to attach the accessories

Belt Clip Attachment

Instructions for securing the belt clip to the printer and your belt.

Shoulder Strap Attachment

Procedure for attaching the optional shoulder strap to the printer.

Carry case (Option)

Using the Printer Carry Case

Steps for placing the printer into the carry case and attaching its strap.

CARE/HANDLING OF THE MEDIA

Media Storage Guidelines

Recommendations for storing media to maintain quality and printer performance.

Media Composition and Ink Guidelines

Information on acceptable media composition and ink types for thermal printing.

Data Transmission

IrDA Communication Setup

Steps for setting up and performing data transmission using IrDA.

USB Communication Setup

Steps for setting up and performing data transmission using a USB connection.

Serial (RS-232C) (GH20 model only)

Wireless (GH30/GH40 model only)

Bluetooth Communication

Setup and precautions for data transmission via Bluetooth.

Wireless LAN Communication

Setup and precautions for data transmission via Wireless LAN.

Daily maintenance

Print Head Cleaning

Instructions on how to clean the print head element using a cleaner pen.

Peel-off Roller Cleaning

Guidelines for cleaning the peel-off roller with a soft cloth and alcohol.

Platen Cleaning

Instructions for cleaning the platen and linerless label kit platen.

Media Guide Roller and Strip Shaft Cleaning

Media Sensor Window and Media Path Cleaning

Top Cover, Operation panel, and IrDA Window Cleaning

Troubleshooting

Error Message Guidance

Explains causes and solutions for common error messages displayed by the printer.

Error Clearing Procedure

Steps to clear error messages and resolve issues by following instructions.

Troubleshooting Other Errors and Symptoms

Flash Memory and Battery Errors

Solutions for errors related to flash memory full or low battery capacity.

Printer Not Operating Properly

Identifies causes and solutions when the printer fails to turn on or communicate.

Troubleshooting Communication and Print Quality Issues

Communication Interface Issues

Addresses problems with USB, serial, Bluetooth, and wireless LAN communication.

Print Quality Problems

Solutions for issues like light printout or no print data received.

Printer Specification (B-EP2DL Series)

Printer Specification (B-EP4DL Series)