The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’) that this product will be
freeofmanufacturingdefectsinmaterialsandworkmanshipwhichundernormal,personal,familyorhouseholduse(commercialuse
expresslyexcluded)manifestthemselveswithinthe1yearfromthedateofpurchase.
EXCLUSIONS
• Thewarrantydoesnotincludeandwillnotbeconstruedtocoverproductsdamagedasaresultofdisaster;misuse;
commercial use; use not in accordance within the written instructions included with the product; abuse and/or any
non-authorizedmodicationoftheproduct,incorrectinstallationoftheproductornormalwearandtear.
• Alldemomodelscarrya3monthwarranty.
WAIVER
The warranty and the obligations of the manufacturer provided herein are in lieu of, and the consumer, waives all other warranties,
guarantees,conditionsorliabilities,expressorimplied,arisingbylaworotherwise,includingwithoutlimitation,anyobligationofthe
manufacturer in respect of any injury, loss or damage (direct, indirect or consequential) arising out of the use of, or inability to use this
product and whether or not occasioned by the manufacturer’s negligence or any act or omission on its part.
PROOF OF PURCHASE
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number. Warranty numbers can be
issued through contacting our call centre on 0861 876526 (0861 Trojan), or online at www.trojanhealth.co.za. If such proof is
not available, then notwithstanding anything to the contrary herein, the service agent’s prevailing charges for services/repairs including
call-out and/or spares will be payable by the Consumer upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store. The Consumer shall phone the Trojan hotline on
0861 876526 (0861 Trojan) andtheManufacturer’sauthorizedagentwillatitsdiscretioneitherrepairtheitematthe
Consumer’s residence or collect and repair the item at their premises.
Duringthewarrantyperiodtheproductmayonlybeservicedand/orrepairedbytheManufacturer’sdulyauthorized agent(s).
Masstores (Pty). Ltd., 16 Peltier Drive, Sunninghill, Johannesburg, 2191, South Africa.
12. TROJAN 1 YEAR LIMITED WARRANTY