41
RS02
11 - Troubleshooting
Problem Cause Solution
The automatic gate/barrier system does
not work
No mains supply
Blown fuses
Control and safety inputs not working
Check the power line switch
Replace the fuses with others of the same value
Check the diagnosis LEDS (STOP, STPA and
FOTO must be on)
You cannot save the remote controls
Safety devices open
Batteries of the remote control discharged
Remote control not compatible with the first one saved
Reached memory saturation
Check the diagnosis LEDS (STOP, STPA and
FOTO must be on)
Replace the batteries.
The first saved remote control configures the control
panel to save only rolling-code remote controls or
only dip-switch remote controls.
Delete at least one remote control or add an external
receiver (maximum capacity 200 remote controls).
The remote control does not work Batteries of the remote control discharged Replace the batteries
You cannot enter travel programming
Safety devices open Check the diagnosis LEDS (STOP, STPA and
FOTO must be on)
As soon as the gate/barrier starts it stops
and reverses
Low acceleration on starting Decrease the value of parameter 24
Check the encoder connector is inserted (during
gate/barrier movement the enc a and enc b LEDs
must be on)
During slowdown, the gate/barrier stops
and reverses
Slowdown speed too low Increase the value of (parameter 13 and 14) or de-
celeration too fast (parameter 25)
10 - Installing batteries
Insert the battery charging circuit in the battery card connector and connect the batteries to the circuit, with battery operation the speed of the motor is 15%
lower than the speed with mains power, the number of operations with the batteries depends on the number of photocells in the system and the length of
the gate/barrier.
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