July 2019
3-10
Xerox® B205/B215 Multifunction Printer Service Manual
IQ10, IQ11
Initial Release
Image Quality
IQ10 Side 2 Staining
Side 2 of a simplex or duplex print is stained, Figure 1.
Procedure
Switch Off the Power.
Check the Transfer Roller, PL 4.
1 Item 10, for:
• Wear or damage.
• The left and right tension springs for damage.
• Be sure all parts are installed correctly.
The Transfer Roller is OK.
YN
Install a new Transfer Roller, PL
4.1 Item 10.
If the fault persists, Install a new Fuser Module, P
L 5.1 Item 26.
Figure 1 Side 2 Staining
IQ11 Blank Page RAP
The entire image area is blank, Figure 1.
Initial Actions
Replace any components at end of life, refer to GP 6 Machine Reports.
Procedure
• Switch Off the power.
• Check the space between the LSU and the Drum Cartridge, remove any debris or block-
age.
• Clean the terminals on the Toner Cartridge, Drum Cartridge, and the HVPS PWB.
• Switch on the power and make a test print.
The problem continues.
YN
Go to Call Closeout.
Install a new Drum Cartridge, refer to the Xerox® B215/B205 User Guide, Section 6 Mainte-
nance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The
pr
oblem continues.
YN
Go to Call Closeout.
Check the circuit between the Main PWB and the HVPS PWB, refer to B
SD 1. Main/Electrical/
Power/Drive/LSU/Fuser/Network, The circuit is OK.
YN
Replace any defective components:
• Main PWB to LVPS / HVPS PWB Wire Harness.
• Main PWB, P
L 1.1 Item 4.
• HVPS PWB, P
L 4.1 Item 10.
Go to Call Closeout.
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General
Weight and Dimensions
