Xerox
®
D35 Scanner Options, Maintenance and Troubleshooting
6-4 User Guide
1. Pull on the scanner cover release and lift the lid to open the scanner.
Do not attempt to remove a jammed page with the ADF door closed.
2. Remove the jammed page from the scanner.
3. Close the ADF door and continue scanning.
To reduce the number of paper jams, smooth and straighten the paper before scanning and
adjust the paper guides to the paper size.
Cleaning the Scanner
Regular maintenance of your scanner can help to ensure continual optimal performance.
Using a soft, lint-free cloth, wipe down all plastic surfaces on the scanner.
CLEANING THE OUTSIDE OF THE SCANNER
Excessive dust accumulation around and on the scanner will pull into the scanner during the
scanning process and clog the ventilation openings. You should clean the outside of the scanner
at least once a month to help limit the amount of dust build up in the scanner.
1. Turn off the scanner power.
2. Using a soft dusting cloth, wipe down the body of the scanner, input tray and exit area. Make
sure that the input and exit slots in the scanner are also clean.
3. When you’re finished, press the power button to turn the scanner back on.
CLEANING THE INSIDE OF THE SCANNER
Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance.
You should clean the inside of the scanner at least once a week or after 20,000 pages have been
scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or
you’re seeing lines in the scanned image, it is time to clean the scanner.
Note: When cleaning the rollers, do not rub the roller cleaning paper vigorously back and forth
across the roller, this will shred the roller cleaning paper and leave debris in the scanner.
Safety Precautions
• Keep the roller cleaning paper away from fire, heaters or any open flame or heat source as
any form of alcohol is flammable.
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