Xerox Phaser 3020BI User Manual

Common Problems
Xerox® Phaser® 3020
User Guide
102
Print Quality Problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in
print quality. See the table below to clear the problem.
The machine does not print a
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
Incompatibility between the
PDF file and the Acrobat
products.
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
The print quality of photos is
not good. Images are not clear.
The resolution of the photo is
very low.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
Before printing, the machine
emits vapor near the output
tray.
Using damp paper can cause
vapor during printing.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
Condition Suggested Solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low.
You may be able to temporarily extend the print cartridge life. (See Redistributing
To ne r.) If this does not improve the print quality, install a new print cartridge.
• The paper may not meet paper specifications; for example, the paper may be too
moist or rough. (See Media Guidelines.)
• If the entire page is too light, the print resolution setting is too low or the ECO mode
is on. Adjust the print resolution and turn the ECO mode off. See the help screen of
the printer driver.
• A combination of faded or smeared defects may indicate that the print cartridge
needs replacing. (See Replacing the Print Cartridge.)
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or
rough. (See Media Guidelines.)
• The paper path may need cleaning. (See Clearing Jams Inside the Machine.)
Condition Possible Cause Suggested Solutions

Xerox Phaser 3020BI Specifications

General

Brand	Xerox
Model	Phaser 3020BI
Category	Printer
Language	English