Xerox WorkCentre 7232 / 7242 Evaluator Guide 11
Day-to-Day Reliability
Reliability comes in two forms: system reliability and image reliability. The WorkCentre
7232/7242 series is designed to provide maximum system reliability and uptime. Simple
paper paths and a minimum of moving parts help optimize day-to-day reliability and
contribute to monthly duty cycles of up to 100,000 and 125,000 pages1. Rare paper
jams or misfeeds can be cleared through access doors on the front of the machine —
your employees can proactively resolve most issues and limit calls to your help desk. The
WorkCentre 7232/7242 series also minimizes paper-loading interruptions with maximum
capacities of 1,660 sheets or 4,720 sheets. Xerox SMart Kit technology also helps mini-
mize downtime by predicting when critical parts might fail and alerting you to order a
replacement unit. SMart Kit replaceable units are as simple and easy to replace as toner
cartridges. Further, if a WorkCentre 7232/7242 series MFP does experience an interrup-
tion in service, CentreWare alerts can be configured to inform IT staff.
Image reliability is boosted by the use of advanced technologies such as Belt Nip Fusing,
Trickle Charge Development, and Intermediate Belt Transfer. Each technology contributes
to reliable toner transfer to media, long-term image quality, and image registration.
Service/Support
Building on the reliability engineered into the WorkCentre 7232/7242 series, Xerox has
trained and developed a sophisticated service-delivery network capable of maintaining
your equipment, addressing issues you encounter, and training your IT staff and employ-
ees on how to get the most out of your equipment.
Evaluate Ease of Reliability
Office productivity relies on tools that do their jobs day in and day out. Consider how often you need to intervene to replace paper or
other consumables or to clear jams. How easy is that intervention, and how long is the device typically down? If outside assistance is
required, how easy is it to arrange, and how long do you typically have to wait?
How the WorkCentre 7232 / 7242 exceeds the reliability requirement:
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