Xerox XC351 User Manual

Problem
Solving
Problem Solving Chart
The following chart
lists some conditions that may occur and the
recommended solutions.
Follow the suggested solutions untilthe
problem
is corrected.
Refer to the Status Code Chart
in
this section
for
status
code
information.
lf
the
problem persists, please
callthe following number
for
assistance:
In the United States and Canada:
1
-
800
-
TEAM
-
XRX
(1
-
800
-
832
-
6979)
Condition
Possible Causes
Copier does
not
work.
ls the copier
plugged
in?
ls the
power
switch on?
ls
the toner cartridge
installed?
Copier is on, but
does not copy
Are
any of the
indicators lit?
(Refer
to the Status
Code Chart
in
this section.)
ls the copier out of
paper?
Blank cooies
ls the
original
face
down on the document
glass?
Light or dark copies
ls
the exposure control adjusted correctly?
(Refer
to the Copy Quality section.)
Copies are striped
or lined or ooor
copy
quality.
ls
the document
glass
or the document cover dirty?
ls
the
lens
dirty?
(Refer
to the Copier Maintenance
section.)
Copy
paper
misfeeds
f requently.
ls
the
paper
exit blocked?
ls the
paper guide
adjusted to the correct
paper
width?
Does
the
paper
level in the
paper
tray exceed the
maximum height
line?
(XC355
and
XC356
only.)
ls
the copy
paper
damp?
(Use
only dry,
flat
copy
paper.)
ls special
copy
paper
being used?
ls
there a small
piece
of
paper
caught in
the
copier?
29

Xerox XC351 Specifications

General

Brand	Xerox
Model	XC351
Category	Copier
Language	English