Error Message Possible Cause Corrective Action
SmartPoint Locked
SmartPoint must be unlocked to
continue.
You tried to perform an operation
on a locked gas SmartPoint
module.
First initiate a temporary unlock
window. Then try performing the
operation again.
Product with ID <ID #> found, but
unable to establish connection
because the product is encrypted
and no encryption keys were
found.
You are attempting to connect to
an encrypted SmartPoint module,
and either no encryption keys
reside on the handheld device or
the encryption keys have expired.
Import a new field encryption
keyfile containing valid encryption
keys.
Product with ID <ID #> found, but
unable to establish connection
due to incorrect encryption keys or
time sync.
You are attempting to connect to
an encrypted SmartPoint module,
and either the encryption keys are
incorrect or the time sync is
incorrect.
Import a new field encryption
keyfile containing valid encryption
keys.
Verify that you have correct time
sync.
Your CommandLink does not
support encryption.
You are attempting to connect to
an encrypted SmartPoint module
using a CL that doesn't support
encryption.
Use a CL that supports encryption.
Enable an unused port
This section describes how to use FieldLogic Tools to enable an unused port on a dual
port water SmartPoint module.
1. Be sure to physically connect the second water register to the unused port of the
dual port SmartPoint module.
2. From the Product Summary screen, select Enable Unused Port.
After port is successfully enabled, a confirmation displays.
Change two-way SmartPoint module conguration
This section describes how to use FieldLogic Tools to change the configuration
parameters of a two-way SmartPoint module.
6 Two-way SmartPoint modules | 32