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Xylem sensus AutoRead User Manual
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AutoRead
User Guide
AUG-10030-03
2
Table of Contents
Copyright
2
Table of Contents
3
Autoread Introduction
7
Before Using Autoread
8
Utility Actions Required before AMR Systems Start-Up Training
8
New Autoread Customer Requirements
10
Autoread PC and User Prerequisites
11
Suggestions to Optimize Autoread Performance and Benefits
12
Suggested System Precautions
12
User Prerequisites
12
Autoread Installation/Upgrade Instructions
13
Requirements
13
For Customers Upgrading
13
Installation/Upgrade
13
Set up Wifi and Ethernet Connections
14
Connect the Fl650X Handheld Device to a Wi-Fi Network
14
Add Firewall Program Exception
16
Set up the Ethernet Cradle
19
Set up the Ethernet Driver on the FL650X
20
Turn on Ethernet Support and Find Your Devices
22
Polling Devices
24
Configure Polling Devices
24
The HHD Tab
25
The AR400X Tab
27
The AR500X Tab
29
Explanation of MULTIPLIERS
31
The Ar550X Tab
32
AR550X General Subtab
32
AR550X Programmer Subtab
33
HHD Notes Tab
39
HHD Work Order Tabs
40
Polling Devices - Vehicle
41
Vehicle Device Parameters
42
Vehicle Reading Display Tab
43
HHD Process Routes
45
Load Routes into a HHD
45
Retrieve Reads from a HHD
50
Vehicle Process Routes
53
Load Routes for the Vehicle Read System
53
Get Readings from a Vehicle Drive
57
Route Processing Functions
61
Access the Process Routes Functions
61
Clear
62
Import
63
Load Data
63
Read Data
63
Backup
64
Reset
64
Re-Execute
64
Re-Process
65
Export
65
Report
65
Restore
65
Read/Load Data
66
Move Unread Meters
66
Move Unvisited Meters
67
Load and Read Process Flow Chart and Time Line
67
Additional Route Processing Options
69
Load Multiple Routes
69
Add Questions to Meters in the Route
70
Move Unread or Unvisited Meters to a Different Route
74
Move Unread Meters from a Route
75
Cut/Paste or Copy/Paste Meters to Another Route
75
Perform a Cut and Paste or Copy and Paste of Meters from a Route
75
Add Meters to an Existing Group
78
Partial Download of a Route from the Reading Device
79
Route Exceptions
80
Route Exceptions Occurring after a Read Data Has Been Performed
81
Fix Route Exceptions
81
The Five Required Fields
82
Add Readings and Notes to Meters in Autoread
85
Add a Reading or Notecode to an Account
85
Elements of the Process Routes Screen
88
The Title Bar
88
The Menu Bar
88
The Toolbar
89
The Help Button
89
The Close Button
90
The Tree View
90
The Hide Tree View Button
90
The Current View Area
91
Global Vs. Individual View
91
Display an Individual Route
92
The Meters Tab
92
The Sort by Menu Box
93
The Filter by Check Boxes
93
The Meter Detail Tab
94
The Route Exceptions Tab
95
The Status Bar
96
Reports
97
Troubleshooting Non-Route Meter Ids
121
All Protocols
121
Touchread Meters
121
Corrections with AR400X Equipment
121
Corrections with AR500X Equipment
123
Radioread Meters
123
Corrections with Ar400X or Ar500X Equipment
123
Appendix A: Frequently Asked Questions
124
How Do I Print My Autoread Reports to Another Printer
124
How Do I Reprint the Reports from a Route
125
How Do I View the Autoread Reports on the Computer Screen or Print a Single Report or a Single Page of the Reports
125
Why am I Getting a "Device Is Already Loaded" Error
126
What Does "Device Not Found" Mean When I Try to Do a Read Data or Load Data in Autoread
127
How Do I Perform a Read Data on an HHD or SSI more than Once
127
When I Import, I Get the Error "Incorrect Record Length." What Is this Error Telling Me
128
What Is an "Invalid Operation" Error Message
128
What Does "Invalid Operation-Multi" Mean
129
How Do I Load Multiple Routes on My HHD
129
How Do I Change the Notecodes that the Meter Readers Use on Their HHD or Vehicle Devices
130
What Does "Master Stand Not Responding" Mean When I Try to Load or Read My HHD
131
When I Try to Go into Autoread, I See the Message "There Is a Mismatch between the Database and the Log File, Please Reinstall the Software and Restore from a Backup." What Should I Do
132
What Does "Must Select a Route First" Mean
132
What Does "Serial Comms Timeout" Mean When I am Trying to Read Data or Load Data on My HHD
133
What Does "Serial Comms Unavailable" Mean When I Try to Read Data or Load Data on My HHD
133
What Does the Error "Problem with the Target Drive or File" Mean
134
What Does "Error Matching Model" Mean When I Try to Load My HHD
135
How Can I Set up Autoread to Load My Vehicle Routes to a USB Flash or Thumb Drive Instead of Floppy Disk
136
How Do I Import a Route to Autoread Using the Imsoftech Inhance Billing Program
137
How Do I Add in an MXU Programmer to My List of Routes so I Can Load It to the HHD
141
How Do I Configure the Device ID on a HHD
143
Appendix B: Import and Export Field Names
145
Table of Field Names
145
Note Explanations
156
Note 1
157
Note 2
157
Note 3
157
Note 4
158
Note 5
158
Note 6
159
Note 7
159
Note 8
159
Note 9
160
Note 10
161
Note 11
161
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Xylem sensus AutoRead Specifications
General
Brand
Xylem
Model
sensus AutoRead
Category
Measuring Instruments
Language
English
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