User Guide for the SIP-T20P/SIP-T20 IP Phone
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The system establishes call between phone C and B.
Note
You can use call pickup to answer someone else’s incoming call on the phone. The
SIP-T20P/SIP-T20 IP phone supports directed call pickup and group call pickup. Directed
call pickup is used for picking up a call that is ringing at a specific phone number. Group
call pickup is used for picking up a call that is ringing at any phone number in the group.
The pickup group should be predefined, contact your system administrator for more
information.
Note
Directed Call Pickup
To configure a directed pickup key via phone user interface:
1. Press .
2. Select Features->DSS Keys.
3. Select the desired DSS key.
4. Press or to select Key Event from the Type field.
5. Press or to select Directed Pickup from the Key Type field.
6. Press or to select the desired account from the Account ID field.
7. Enter the directed pickup code followed by the specific phone number you want to
pick up in the Value field.
8. Press to accept the change.
Directed pickup key is configurable via web user interface at the path DSSKey->Line
Key.
The call park code and call park retrieve code are predefined on the system server.
Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
If there are many incoming calls at the same time, pressing the group pickup key on the
phone will pick up the call that rings first.
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