User Guide for the SIP-T20P/SIP-T20 IP Phone
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Intercom is a useful feature in an office environment to quickly connect with the operator
or the secretary. You can press the intercom key to automatically connect with a remote
extension for outgoing intercom calls, and the remote extension will automatically
answer the incoming intercom calls.
Note
To configure an intercom key via phone user interface:
1. Press .
2. Select Features->DSS Keys.
3. Select the desired DSS key.
4. Press or to select Intercom from the Type field.
5. Select the desired account from the Account ID field.
6. Enter the remote extension number in the Value field.
7. Press to accept the change.
Intercom key is configurable via web user interface at the path DSSKey->Line Key.
To place an intercom call:
1. Press the intercom key when the phone is idle.
The phone is automatically connected to the extension specified in the Value field.
2. Press the intercom key again or to end the intercom call.
The SIP-T20P/SIP-T20 IP phone supports automatically to answer an incoming intercom
call by default. The phone automatically plays a warning tone when it receives an
incoming intercom call. In addition, you can enable the phone to mute the microphone
when it automatically answers an incoming intercom call. You can also enable the
phone to automatically answer an incoming intercom call while there is already an
active call on the phone, the active call is placed on hold.
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