5
customer support
Customer Support
Should you require any assistance regarding this product please
gather the following information and then contact us using the
details below:
• Serial No. - This can be found on the sticker below, located as
indicated.
• Original purchase date
• Place of purchase
• Information about the place and conditions of use
• Precise description of the issue / defect
IMPORTANT!! - Please retain your sales receipt, York Fitness
Customer Care may request proof of purchase to validate
eligibility for warranty service. Warranty cover starts from the
date shown on the proof of purchase.
Care & Maintenance
• Always place the equipment in a dry environment.
• Use a warm, damp cloth to keep the product clean.
• No wet cleaning of electrical components. Unplug before
any care and maintenance.
• The safety level of the equipment can be maintained
only if it is regularly examined for damage and wear. This
includes any ropes, pulleys, nuts, bolts, moving parts,
bushes, chains, wheels, bearings & connection points etc.
• Ensure that you inspect the product regularly - at least
once a week is recommended.
• Ensure that all xings are tight before use.
• Always replace damaged / worn components with
original parts from the manufacturer.
Use only on a level surface
Not suitable for therapeutic purpose
MANUFACTURER: YORK BARBELL
CONTACT: www.yorktness.com
PRODUCT NAME:
YORK ASPIRE CROSS TRAINER
SAFETY STANDARDS: EN957 Part 1&9 - Class HC
MAX USER WEIGHT: 125KG
ELECTRICAL INFO: 6V/0.5A
SERIAL NO:
52035-XXXXXXXXXX
This product label is an example only, it is not the real
product name and serial number of the item you have bought.
Product’s Name
Serial Number
Contact Us
ENGLAND
The best way to contact us is via the website:
www.yorktness.com > Select “Customer Support”
York Barbell UK Ltd.
York Way, Daventry,
England, NN11 4YB
Tel: 0844 225 3112
England Warranty Registration
www.yorktness.com > Select “Customer Support”
AUSTRALIA
The best way to contact us is via the website:
www.yorktness.com.au > Select “Contact Us”
York Fitness Australia
1/2 Swaham Rd, Minto,
PO Box 5130, NSW 2566
Tel: 1800 730 149
Australia Warranty Registration
www.yorktness.com.au > Select “Warranty Registration”