15
Troubleshooting
Voice Related Problems
Symptoms Possible Problems/ Solutions
There is no dial tone.
• Please wait for 1~2 minutes after the
router is turned on.
• If signal strength is weak, you have no
good RF reception. Change the location
of the router.
There is a prompt / phone alert /
announcement as soon as I lift the
phone o the hook.
Make sure your (U)SIM card is inserted
correctly and the PIN number has been
entered. If the PIN number has been entered
incorrectly then you will need to enter the
PUK code when prompted.
The line is noisy/distorted when I lift the
phone o the hook.
• Remove any electrical appliance which
is too close to the phone or your device.
• The cable or phone set might be faulty.
I hear a rapid engaged tone as soon as
I lift the phone o the hook.
• Put the phone on the hook and try again.
• Please contact with your servicer
provider.
After dialing the last digit I hear nothing/
silence.
When you have nished dialing you can
press the # key or wait 4-8 seconds to
connect the call.