13
Troubleshooting
Fault Solution
No dialing tone after
off-hook.
Check the antenna connection or con-
nection between the device and tele-
phone.
Phone is buzzing after
off-hook.
The telephone may be not compatible
with the device, change another one.
Phone alerts or gives other
prompt sounds after
off-hook.
Make sure that SIM card is inserted
properly, and valid (consult with the
network carrier).
You hear noise after
off-hook.
Make sure that the device is at least
2.5 meters away from other electronic
devices.
If the device runs without antenna, and
the signal strength indicator is Yellow
or Red, install the antenna.
The system stops sending
dialing tone 30 seconds after
off-hook.
Hook on, and then hook off again to
make a call.
Incoming call display is
abnormal.
Make sure the phone supports CLIP
function.
No response when power on
the device.
Power off the device, wait for seconds,
and re-power on.
Other abnormal
phenomenon.
Refer to the User Manual rstly, and
then check whether the parts, such as
power supply adapter and antenna,
etc. are connected properly or not. If
there is no problem, restart the device.