Solving Hardware Problems 59
Unit fails, no SNMP fan failure message is received
1 Power cycle the unit. To do this, remove and reconnect the AC mains
supply. If the unit has no AC mains supply, remove and reconnect the DC
RPS supply.
2 Check the command line interface (system summary command) to
determine whether a thermal shutdown has occurred.
3 If no, return the unit:
If yes, check that:
■ The air vents are not obstructed.
■ The ambient temperatures and environmental conditions meet those
specified in Appendix C.
4 Power cycle the unit. If a further thermal shutdown occurs, and all
environmental conditions are satisfactory, return the unit to 3Com.
A device is connected to a Switch 4400 PWR but power is not
being supplied
If power is not being supplied to a device connected to a
Switch 4400 PWR, you should do the following checks:
■ Check that the device is compliant with the 802.3af standard ref. [18].
The 4400 PWR will only supply power through the front panel ports to
802.3af compliant devices.
■ Check that the power budget for the Switch has not been exceeded.
If the power budget has been exceeded, then by default, the powered
device connected to the PoE port with the lowest priority port will lose
power. However, if all the devices connected to the Switch have equal
priority levels, then the port with the highest number will lose power.
By default the Switch will allow a device to receive power as long as
the PoE power supply has 18 watts spare in its power budget. If this
much power is not available the device will not be powered (unless it
has a higher priority than existing powered ports) and a PoE fault will
be reported for that port. If enough power subsequently becomes
available the port will be powered.
■ Check that the port has not had a power limit imposed upon it.
DUA1720-3AAA05.book Page 59 Friday, March 7, 2003 11:53 AM
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