19 Local customer support and service
19.1 Information service
If you need advice on how to operate your Accu-Chek Go meter, if you
seem to be obtaining implausible results, or if you suspect the meter to
be defective, please contact your local customer support and service
centre. Do not attempt to repair or modify the meter yourself. When you
call, our staff will help you troubleshoot the problem. See the next sec-
tion for contact details.