95
Testing blood glucose
5
Is the measurement optics cover properly and firmly in place
on the meter (see Chapter 9 “Cleaning your meter”)?
yes
Are the test strips past their expiry date (look next to the
symbol on the test strip container label and also look in the
display to see if exp is shown)?
no
Are the test strip guide and measurement optics clean (see
Chapter 9 “Cleaning your meter”)?
yes
Have you observed the proper storage conditions for the
meter and test strips (see Chapter 12 “Measurement and
storage conditions” and the package insert that came with
the test strips)?
yes
If you have responded correctly to all these questions and still receive
implausible results or error messages, please call your local customer
support and service centre (see Chapter 19).
You may also receive implausible results or error messages if your
meter has been dropped. In this instance, too, please call your local cus-
tomer support and service centre.
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