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Asus RT-N13 User Manual

Asus RT-N13
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34
RT-N13 Chapter 6: Troubleshooting
6
Troubleshooting
This troubleshooting guide provides solutions to some common problems that
you may encounter while installing or using the ASUS Wireless Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem Action
I cannot access a web

router.
1. Launch a web browser, then click Tools >
Internet Options...

Cookies... and Delete Files...
The client cannot establish
a wireless connection with
the router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the
router.
• Check the wireless security settings.
• Press the Restore button at the rear panel


• Press the Restore button at the rear panel

• Check the setting in the wireless adapter
such as SSID and encryption settings.
Troubleshooting

Questions and Answers:

Asus RT-N13 Specifications

General IconGeneral
Ethernet LANYes
Networking standardsIEEE 802.3, IEEE 802.3u
Ethernet LAN data rates10, 100 Mbit/s
Supports ISDN connectionNo
Ethernet LAN interface typeFast Ethernet
Input voltage100 - 240 V
Frequency range2.4 - 2.5 GHz
Input frequency50 / 60 Hz
Dimensions (WxDxH)- mm
Power requirements5V DC, 2.5A
Networking featuresFast Ethernet, WLAN, WAN
Filtering descriptionURL
Output power description15.5~16.5dBm(g), 15.8~19.5dBm(b), 15.8~19.5dBm(n)
Supported data transfer rates1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54, 300Mbps
WLAN data transfer rates supported300 Mbit/s
Ethernet LAN (RJ-45) ports4
Security algorithms128-bit WEP, 64-bit WEP, 802.1x RADIUS, WPA, WPA-AES, WPA-PSK, WPA-TKIP, WPA2, WPA2-PSK
Product colorWhite
Supported network protocolsPPTP, PPPoE, L2TP
Antenna gain level (max)15.8 dBi
Weight and Dimensions IconWeight and Dimensions
Weight- g

Summary

Knowing Your Wireless Router

Front Panel Features

Describes the front panel components and status indicators of the router.

Rear Panel Features

Describes the rear panel components and their functions.

Setting Up the Hardware

Configuring the Wireless Router via Web GUI

Instructions for accessing and using the router's web-based graphical user interface.

Configuring via the Web GUI

Advanced Settings Configuration

Configure advanced router and network settings like Wireless, LAN, WAN, Firewall.

Firmware Upgrade

Download and install the latest firmware for the ASUS Wireless Router.

Troubleshooting

Access and Connection Issues

Solutions for problems accessing the router or establishing client connections.

Internet Connectivity Problems

Troubleshooting steps for when the internet is not accessible via the router.

System and Security Troubleshooting

Procedures for restoring settings, recovering credentials, or resolving security issues.

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