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Troubleshooting
If you experience diculty with your Axon Flex devices, rst power the device(s) down, disconnect the cables, and
then reconnect the cables to ensure a proper connection.
If experiencing diculty with the Axon Mobile application, power down the mobile device, turn the device back
on, and re-pair your smart phone with the Axon Flex camera. See the Axon Mobile for Android Devices User Manual
or Axon Mobile for IOS Devices User Manual, as appropriate, for more information.
Do not plug an Axon Flex controller into a computer with the Evidence Sync software active.
Reset Functioning
You might experience a reset while operating the Axon Flex camera. During a reset, the camera will shut down,
restart, and return to the mode (BUFFERING or EVENT) in which it was operating before the reset occurred.
If a reset occurs in BUFFERING mode, the camera will beep once while shutting down. The LED will go from blinking
green (BUFFERING mode) to blinking yellow, and then it will turn solid red. The LED will then cycle back through
solid red (booting). The camera will then beep once, and the LED will blink green (BUFFERING). This will repeat until
the Axon system is booted up.
If the reset occurs in the EVENT mode, the camera will beep once while shutting down. The LED will go from blinking
red (EVENT mode) to blinking yellow, and then it will turn solid red. The LED will then cycle back through solid red
(booting). The camera will then beep once, and the LED will blink green (BUFFERING) and then blink red (EVENT).
This will repeat until the camera is booted up.
Customer Service
Visit www.TASER.com and view the Support options.
Warranty Policy
TASER International warranty provisions are applicable on all Axon Flex system products. See TASER International’s
website, www.TASER.com, for detailed warranty information.
Warnings
For a full list of the warnings associated with this product, see www.TASER.com.
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