19
Troubleshooting
Problem Cause Correction
Engine is running, but no AC output is
available.
1. Circuit breaker open or defective.
2. Fault in generator.
3. Poor wiring connections or
defective transfer switch.
1. Reset or replace circuit breaker.
2. Contact local service facility.
3. Check and repair.
Engine runs good at no-load but “bogs
down” when loads are connected.
1. Short circuit in a connected load.
2. Generator is overloaded.
3. Shorted generator circuit.
4. Fuel Pressure is incorrect.
5. Natural gas fuel mixture is incorrect.
6. Kinked fuel line between regulator
and engine.
1. Disconnect shorted electrical load.
2. See Essential Circuits.
3. Contact local service facility.
4. See Gaseous Fuel System in the
Installation Manual.
5. See Gaseous Fuel System in the
Installation Manual.
6. Remove kink in fuel line. Replace if
necessary.
Engine will not start; or starts and runs
rough.
1. 15 Amp fuse missing or blown.
2. Fuel supply turned off, restricted or
depleted.
3. Failed battery.
4. Clogged air filter.
1. Install (new) 15 Amp fuse. See
System Control Panel.
2. Open fuel valve(s); check propane
tank.
3. Replace battery.
4. Clean or replace air filter.
Engine shuts down during operation.
1. Fuel supply turned off, restricted or
depleted.
2. Fault indicator blinking.
1. Check fuel valves, fill propane tank.
2. Count blinks and refer to Fault
Detection System.
Loss of power on essential circuits.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Reset circuit breaker.
2. See the transfer switch manual.
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