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Brother MFC-7365DN User Manual

Brother MFC-7365DN
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68
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
Troubleshooting B
Error Message Cause Action
Access Denied The function you want to use is
restricted by Secure Function
Lock.
Contact your administrator to check your
Secure Function Lock Settings.
Cartridge Error The toner cartridge is not installed
properly.
Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning do one of the
following:
(For MFC-7360N and MFC-7460DN )
See Transferring your faxes or Fax Journal
report on page 73 before disconnecting the
machine so you will not lose any important
messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
(For MFC-7860DW)
Disconnect the machine from the AC power
outlet for several minutes, then reconnect it.

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Brother MFC-7365DN Specifications

Printing Specifications IconPrinting Specifications
print technologyElectrophotographic Laser
print speedUp to 24ppm
print resolutionUp to 1200 x 600 dpi
Copying Specifications IconCopying Specifications
copy speedUp to 24cpm
copy resolution600 x 600 dpi
copy reduction/enlargement25% - 400% in 1% increments
Scanning Specifications IconScanning Specifications
scanner typeColor Flatbed with ADF
document glass size8.5” x 11” (letter)
scan resolutionOptical: Up to 600 x 2400 dpi
Paper Handling IconPaper Handling
paper size maximumUp to 8.5” x 14” (legal size)
paper input capacity maximum250-sheet capacity paper tray, single-sheet manual feed slot
output capacity maximum100 sheets (face down), 1 sheet (face up)
Weight and Dimensions IconWeight and Dimensions
unit dimensions15.9” W x 15.7” D x 12.4” H
unit weight25.6 lbs.
carton weight32.6 lbs.
carton dimensions20.7” W x 20.1” D x 19.4” H

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