Sending a Message Directly to an Extension
98 Voice Mail Features (Option A Menu) Cisco 7912 Telephone User Guide
620-05600350
Sending a Message Directly to an Extension
You can send a voice mail message directly to an extension without dialing their
extension and having to wait for the call to roll to the voice mail system.
To go directly to someone’s voice mailbox:
1. Dial 577 (or the code provided by your system administrator) on the keypad.
You hear a voice prompt to enter the extension number of the person you
want to send a message to.
2. Dial the extension number.
You hear a greeting and voice prompt to enter a message.
3. Record your message and hang up.
NOTE: You can press * on your phone at any time during the greeting to skip to the end
of it.
Personal Greetings
You can record a different voice mail greeting for each of the conditions that
transfers a caller to your voice mailbox:
• when your phone rings and you don’t answer it (the “No Answer” greeting)
• when you have activated the Do Not Disturb feature (if this feature is
provided on your telephone)
• when you are talking on the phone (the “Busy” greeting)
Additional features include the ability to:
• Record your name so that when you leave messages for other users, they
will hear your name instead of your extension.
• Replace your personal greetings with the default greetings.
TIP:
When you create your greeting be sure to tell the caller they can dial
zero (0) to reach either the automated attendant or the person you have pro-
grammed to answer “zero out” calls.
Recording Personalized Mailbox Greetings
To record a personalized greeting:
1. Access the voice mail system.
2. Press 5 from the main voice mail menu and choose the greeting you want to
record by pressing the corresponding digit key.
• Press 1 to record the No Answer greeting.
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