Cisco 8851 User Manual

Procedure
If you have a held call and an active call, press the line button for the held call to resume that call and place
the other call on hold automatically.
Put a Call on Hold by Answering a New Call
If you are already on a call and receive a new call, answering the new call puts the first call on hold
automatically.
Procedure
Press flashing amber line button or press Answer to answer the ringing call.
Respond to a Hold Reversion Notification
Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
•
Single ring, repeating at intervals
•
Flashing amber line button
•
Flashing message indicator on the handset
•
Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.
Determine If a Shared Line Is On Hold
If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold
icon are displayed.
Remote Hold
When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold icon. When another phone places a call on hold, the line button pulses red and the phone displays
the Remote Hold icon.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
46
Basic Operations
Put a Call on Hold by Answering a New Call
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Cisco 8851 Specifications

General

Brand	Cisco
Model	8851
Category	IP Phone
Language	English