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Cisco Unified Contact Center Express User Manual

Cisco Unified Contact Center Express
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2-9
Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)
Chapter 2 Simple Network Management Protocol Support
Setting up SNMP Traps
Step 12 Click OK to apply your changes and exit the SNMP Service Properties window.
Starting, Stopping, and Confirming the SNMP Service
In general, the SNMP Service will always be running. To confirm that the SNMP Service is running and
to restart it or stop it, if necessary, follow these steps:
Step 1 From the Windows desktop, chooseStart > Settings > Control Panel
Step 2 Double-click Administrative Tools.
Step 3 Double-click Services.
The Services window appears.
Step 4 Look at the Status field in the SNMP Service row.
If this field displays "Started," the SNMP Service is running. If this field is blank, the SNMP Service is
not running.
To start the SNMP Service, right-click SNMP Service and choose Start.
To stop the SNMP Service, right-click SNMP Service and choose Stop.
Snapshot of Traps During Startup
The following example shows a snapshot of traps generated by CRS during startup. To view this file
more clearly in Acrobat, use the Zoom In icon on the Acrobat menu bar to increase the text size.

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Cisco Unified Contact Center Express Specifications

General IconGeneral
BrandCisco
ModelUnified Contact Center Express
CategorySoftware
LanguageEnglish

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