24
Parts & Service: 020 8988 7400 / E-mail: Parts@clarkeinternational.com or Service@clarkeinternational.com
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
Fire difficult to
start.
Fire goes out.
Wood green, too damp
or poor quality.
Use recommended fuel.
Logs are too large. When lighting, use small, dry
kindling. To maintain the fire use
split logs.
Air starvation Open air control.
Insufficient draught. Check that flue is not obstructed,
sweep flue if necessary.
Fire burns too
quickly.
Too much draught. Ensure the air control is closed.
Install a draught stabiliser. Consult
your dealer.
Do not continuously burn small
wood, sticks, carpentry offcuts,
plywood etc
Stove smokes
when lighting up.
Flue duct is cold. Burn paper and kindling wood to
increase heat.
Room is at negative air
pressure to the outside.
In houses equipped with mechanical
ventilation, open a window until the
fire is well established.
Low heat output. Incorrect fuels. Use recommended fuels.
Smokes while
burning
Draught is insufficient
Consult a chimney specialist. Check
that flue is not obstructed. Sweep if
necessary.
Downdraught present.
Install an anti-downdraught cowl.
Consult your dealer.
Room is at negative
pressure to outside.
In houses equipped with mechanical
ventilation, an outside air intake must
be installed in the chimney.
Smoke spillage
when opening
door.
Chimney not tall enough
to be clear of roof line.
Increase height of chimney.
Poor sealing of flue-pipe
joints.
Re-connect flue or replace
jointing material
Flue is partially blocked
with soot.
Arrange to have chimney swept.
House too tightly sealed. Ensure a fresh air supply is
reaching the stove.
To Next Page
Loading...
Need help?
General
