12-6 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 10/07/98 5:31 PM
Part Number: 3877292-001 File name: Ch12.doc
Solving Battery/Battery Gauge Problems
Continued
Problem Possible Cause Solution
Battery charge
does not last
very long.
Battery is exposed to
higher temperatures.
Put the computer in a
cooler place and recharge
the battery pack.
Battery is exposed to
extremely cold
temperatures.
Put the computer in a
warmer place and
recharge the battery pack.
NOTE: The recommended
operating temperature
range for the battery is
from 10qC to 40qC
(50qF to 104qF). The
recommended storage
temperature range for the
battery is from -20qC to
30qC (-4qF to 86qF).
Battery has partially self-
discharged.
Recharge the battery.
Battery conservation is
disabled or set to drain.
Reset the battery
conservation level.
An external device is
draining the battery.
Turn off or remove any
external device or PC
Cards when not in use.
Battery gauge may be
inaccurate and require
recalibration.
Fully discharge and
recharge the battery to
recalibrate the gauge.
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