Crestron RMC3 User Manual

Crestron RMC3 3-Series Room Media Controller
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
RMC3 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Device is not
communicating
with the network.
Use Crestron Toolbox
to poll the network.
Verify network
connection to the
device.
Device does not
function.
Device is not
receiving power
from a Crestron
power source.
Use the provided
Crestron power
source. Verify
connections.
MSG LED
illuminates.
A hardware or
software failure
exists.
Verify that hardware
configuration matches
software
configuration. Use
Crestron Toolbox to
display the error log.
Compilation
errors
RLCMCVT166
and
RLCMCVT177
occur.
Poor analog
versus serial
signal definition
exists in the
SIMPL Windows
program.
Confirm properly
defined signal
definition in the
program.
(Continued on following page)
Operations
& Installation Guide – DOC. 7558B Room Media Controller: RMC3  27

Crestron RMC3 Specifications

General

Internal memory	0.256 GB
Storage media type	Flash
Internal storage capacity	4096 GB
Product color	Black
Heat dissipation	17 BTU/h
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 90 %
Ethernet LAN (RJ-45) ports	1

Weight and Dimensions

Depth	73 mm
Width	128 mm
Height	35 mm
Weight	180 g