31D-Link DCS-820L User Manual
Section 8: Troubleshooting
Troubleshooting
2. What should I do if the image is out of focus?
You can turn the white focus ring on the front of the camera to adjust the focus.
3. How do I change the accent ring?
Rotate the accent ring counter clockwise, then lift it o. Place the new ring on and rotate it clockwise until it clicks into place.
4. How do I select a dierent lullaby?
Use the mydlink Baby app to change the lullaby. Tap on the music icon on the camera’s Live View screen. Select a lullaby from the list or select Play
All. (Refer to "mydlink Baby App Conguration" on page 22.)
5. I started the mydlink Baby app, but I can’t nd my camera.
• Make sure your camera is turned on and receiving power.
• If you are setting up a new camera, make sure your smartphone or tablet is connected to the camera’s Wi-Fi signal (not your wireless router). This
also applies when you enable Direct Connect to use the camera away from home. (Refer to "Advanced Features" on page 29.)
• The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a 4-digit code (the last 4 digits of your camera’s MAC address).
• The Wi-Fi network name and password is printed on a label on the bottom of your camera and on the back of the Quick Install Guide.
• If you still can’t nd your camera, reset your camera by pressing its reset button for 10 seconds (while it is powered on).
6. Why is there a white haze when viewing Live Video in night vision mode?
The night vision lights on the camera may be reecting o a nearby surface. Try repositioning and aiming the camera.
7. What does it mean when the Power LED is red?
When you power on the camera, the Power LED will be solid red. When you reset the camera, the Power LED will be ashing red.
Reset
1. What can I do if I forget my password?
If you forget your password, you must reset the camera. Unfortunately, this will change your settings back to the
factory default settings. To reset your camera, use an unfolded paper clip to press and hold the Reset button
for about 10 seconds while your camera is plugged in.
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