D-Link DCS-820L User Manual

36D-Link DCS-820L User Manual
Appendix B: Contacting Technical Support
Contacting Technical Support
U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.
Before you contact technical support, please have the following ready:
• Model number of the product (e.g. DCS-820L)
• Hardware Revision (located on the camera (e.g. rev A1))
• Serial Number (s/n number located on the camera).
You can nd software updates and user documentation on the D-Link website as well as frequently asked questions and
answers to technical issues.
For customers within the United States:
Phone Support:
(877) 453-5465
Internet Support:
http://support.dlink.com
For customers within the Canada:
Phone Support:
(866) 354-6599
Internet Support:
http://support.dlink.ca

D-Link DCS-820L Specifications

General

Certification	CE, CE LVD, FCC, C-Tick
Maximum range	5 m
Motion sensor	Yes
Smartphone support	-
Compatible products	iPhone, iPad
Number of lullabies	5
Video compression formats	H.264
Mobile operating systems supported	Android 4.1, Android 4.2, Android 4.3, Android 4.4, iOS 6.0
Product color	White
Compatible memory cards	MicroSD (TransFlash)
Sensor type	CMOS
Fixed aperture	2 mm
Video resolutions	320 x 240, 640 x 480 pixels
Fixed focal length	2.5 mm
Optical sensor size	1/5 \
Minimum illumination	0 lx
Interface	Wi-Fi
Wi-Fi standards	Wi-Fi 4 (802.11n)
Depth	86 mm
Width	92 mm
Height	120 mm
Power supply	5.1 W
Dimensions (WxDxH)	92 x 86 x 120 mm
Maximum number of cameras supported	1
AC input voltage	5 V
Power source type	DC, USB
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C