D-Link DCS-936L User Manual

53D-Link DCS-936L User Manual
Section 4 - Troubleshooting
Troubleshooting
1. Why is the camera view hazy or bright when using night vision mode?
The IR night vision lights on your camera may be reecting o of a nearby surface or window. Try repositioning your camera to avoid reections
or glare.
2. What can I do if I forget my camera password?
If you forget your password, you will need to perform a hard reset of your camera. This process will change all your settings back to the factory
defaults.
To reset your camera, please use an unfolded paperclip to press and hold the Reset button for at least 10 seconds while your camera is plugged in.
3. What can I do if my camera is not working correctly?
First, reset the camera and try setting the camera up again.
To make sure your hardware is installed correctly, make sure that:
• the power LED is solid green
• your Internet connection is working
• your router’s LAN & WAN connections are working
• your router supports UPNP
• your camera is on the same network as your mobile device
• both your mobile device and camera have a working Internet connection
If your camera is still not working, check your router and make sure it has the latest rmware.

D-Link DCS-936L Specifications

General

Total megapixels	1 MP
Maximum resolution	1280 x 720 pixels
Time stamp overlay	Yes
Supported video modes	720p
Image quality adjustment	Brightness, Colour depth, Contrast, Saturation, Sharpness
Video compression formats	H.264, M-JPEG
Supported graphics resolutions	320 x 176, 640 x 352, 1280 x 720 (HD 720)
Sensor type	CMOS
Optical sensor size	1/4 \
Interface	Wi-Fi
Form factor	Cube
Mounting type	Ceiling/wall
Product color	Black
LED indicators	Power, WLAN
Type	IP security camera
Certification	CE, CE LVD, FCC B, ICES, C-Tick
Placement supported	Indoor
Connectivity technology	Wired
Ethernet LAN	No
Streaming method	Multicast
Supported network protocols	IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DNS, DDNS, SMTP, FTP, HTTP, PPPoE, UPnP, RTP, RTSP, RTCP, HTTP, Bonjour
LED type	IR
Night vision distance	4.8 m
Minimum illumination	0 lx
Audio formats supported	ADPCM, PCM
Digital zoom	4 x
Fixed focal length	2.45 mm
Maximum aperture number	2.4
Compatible memory cards	MicroSD (TransFlash)
Password protection type	User
Mobile operating systems supported	Android, iOS
DC output current	1.2 A
DC output voltage	5
Power source type	DC
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 85 %
Number of cameras	1
Pallet width	1100 mm
Pallet length	1200 mm
Pallet height (air)	1994 mm
Pallet gross weight (air)	369950 g
Quantity per pallet (air)	825 pc(s)
Shipping (inner) case width	218 mm
Shipping (inner) case height	169 mm
Shipping (inner) case length	338 mm
Shipping (inner) case weight	2130 g
Shipping (inner) case net weight	1070 g
Number of cartons per pallet (air)	165 pc(s)
Harmonized System (HS) code	85258900
Quantity per shipping (inner) case	5 pc(s)

Weight and Dimensions

Depth	65.9 mm
Width	92.1 mm
Height	90.7 mm
Weight	140 g
Package depth	135 mm
Package width	63 mm
Package height	200 mm
Package weight	392.6 g