Faults occurring
The power indicator light is not on
Possible solutions
Dimming picture
Flickering picture or picture
with ripples
Color shortage
(red, green and blue)
Picture with color difference
(white looks not white)
Adjust brightness and contrast.
There may be electrical appliances or equipment
with electronic disturbance.
The power indicator light
is on (flickering),but the
monitor has no pictures.
Check if the PC power is on.
Check if the PC display card is inserted properly.
Check if the signal cable of the monitor is correctly
connected with the PC.
Check the signal cable plug of the monitor and make
sure everypin has no bending.
Observe the indicator light by pressing the Caps Lock
key on the PC keyboard and check if the PC is working.
Check if the function of plug-and-play of the device
is compatible with PC.
Check if the display card is compatible with the
plug-and-play function.
Impossible plug-and-play
Screen font blur under
VGA signal
Screen color error under
VGA signal
The picture is not in the
middle, or the size is not right
Appendix 1 Troubleshooting
Appendix Table 1-1 FAQ
Check the signal cable of the monitor and make sure
every pin has no bending.
Hot key(A UT O)
Adjust RGB color or reselect color temperature.
Select the "E" to automatically adjust the image.
Select "Auto color" in OSD to correct under the white
output screen.
Check if the power is on.
Check if the power cord is connected.
The above workarounds are for reference only. If you have any problems, please contact the after-sales
service center or find a professional to help.
NOTE
24
User’s Manual
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