62
Troubleshooting
ComfortNet
Thermostat Only
Symptoms of Abnormal Operation
(Non-communicating & ComfortNet™
Thermostat)
Diagnostic/Status
LEDCodes
Fault Description
Message Code
Possible Causes Corrective Actions Notes & Cautions
Furnace fails to operate
Integrated control module LED display
provides IF error code..
ComfortNet thermostat “Call for Service”
icon illuminated
ComfortNet thermostat scrolls “Check
Furnace”message
if
Integrated control
modulehas an internal
fault
INTERNAL
FAULT
EE
Improper wiring to the furnace
or integrated control module.
Assure proper wiring to furnace
and integrated control module.
Verify power to thefurnaceand
integrated control module is
stable and within specifications.
Replacebad integrated control
module.
TurnpowerOFFpriorto
repair.
Readprecautionsin
“Electrostatic Discharge”
section of manual.
Replaceintegrated control
module with current
replacement parts.
LED display indicates O
n
O
n
Normal operation
None None
Normal operation None Normal operation
Furnace fails to operate
Integrated control module LED display
provides E
0error code.
ComfortNetthermostat“Call for Service”
icon illuminated.
ComfortNet thermostat scrolls “Check
Furnace”message.
E0
Furnace lockoutdue to
an excessive number of
ignition “retries” or
flame “recycles” (3
total).
LOCKOUT E0
Failure to establishflame. Cause
may be no gas to burners, front
cover pressure switch stuck open,
bad igniter or igniter alignment,
improperorifices, or
coated/oxidized or improperly
connected flame sensor.
Loss of flame after establishment.
Cause may be interrupted gas
supply, lazy burner flames
(improper gas pressure or
restriction in flue and/or
combustion air piping), front
cover pressure switch opening, or
improper induced draft blower
performance.
Locateandcorrect gas
interruption.
Check front cover pressure
switch operation (hose, wiring,
contact operation). Correct if
necessary. Makesure furnaceis
draining properly.
Replaceor realignigniter.
Check flame sensesignal. Clean
sensor if coated and/or oxidized.
Check flue piping for blockage,
proper length, elbows, and
termination.
Verify proper induced draft
blower performance.
TurnpowerOFFpriorto
repair.
Igniter is fragile, handle
withcare.
Clean flame rod with steel
wool.
See “Vent/FluePipe”
section for piping details.
Furnace fails to operate.
Integrated control module LED display
provides E
1error code.
ComfortNetthermostat“Call for Service”
icon illuminated.
ComfortNet thermostat scrolls “Check
Furnace”message.
E1
Low stage pressure
switch circuit is closed at
start of heatingcycle.
PS1
CLOSED
E1
Low stage pressure switch
contacts sticking.
Shorts in pressure switch circuit
wiring.
Replacelow stage pressure
switch.
Repair short in wiring.
TurnpowerOFFpriorto
repair.
Replacepressure switch
with correct replacement
part.
Induced draft blower runs continuously
with no further furnace operation.
Integrated control module LED display
provides E
2error code.
ComfortNetthermostat“Call for Service”
icon illuminated.
ComfortNet thermostat scrolls “Check
Furnace”message.
E2
Low stage pressure
switch circuit is not
closed.
PS1 OPEN E2
Pressure switch hose blocked
pinched, or connected improperly.
Blocked flue and/or inlet air pipe,
blocked drain system or weak
induced draft blower.
Incorrect pressureswitch setpoint
or malfunctioning switch
contacts.
Loose or improperly connected
wiring.
Inducer not running.
H fitting atmospheric port
blocked.
Inspect pressure switch hose.
Repair/replace if necessary.
Inspect flue and/or inlet air
piping for blockage, proper
length, elbows, and termination.
Check drainsystem. Correct as
necessary.
Check induced draft blower
performance.Correct as
necessary.
Correct pressure switch set point
or contact motion.
Tighten or correct wiring
connection.
Clean H fitting.
TurnpowerOFFpriorto
repair.
Replacepressure switch
with correct replacement
part.
Replaceinduced draft
blower with correct
replacement part.
Take careto
assemble/install H fitting
in factory configuration.