Troubleshooting │ 51
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
∞
Check the Aspect Ratio setting in the Display settings
OSD.
∞
Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
∞
Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
∞
Check if the OSD menu is locked. If yes, press and hold
the menu button for 10 seconds to unlock. (For more
information, see Lock).
No Input Signal
when user controls
are pressed
∞
Check the signal source. Ensure the computer is not in
standby or sleep mode by moving the mouse or pressing
any key on the keyboard.
∞
Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
∞
Reset the computer or video player.
The picture does
not fill the entire
screen
∞
Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
∞
Run the built-in diagnostics.
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