Troub le sho otin g │ 95
Speakers specific problems
Specific
symptoms
What you
experience
Possible solutions
No sound coming
fr
om the external
speakers
Cannot hear any
sound
• Turn Off the monitor, unplug the
monitor power cord, replug it, and then
turn On the monitor.
• Ensure the audio cable is connected
corr
ectly between the Audio Line Out
port and the external speaker.
• Disconnect/reconnect the audio cable
fr
om the Audio Line Out port and the
external speaker.
• Reset the monitor to factory settings.
Super speed USB
10 Gbps (USB 3.2
Ge
n2) interface is
slow
Super speed USB
10 Gbps (USB 3.2
Gen2
) peripherals
working slowly or
not working at all
• Check that your computer is super
spee
d USB 10 Gbps (USB 3.2 Gen2)-
com
patible.
• Some computers have USB 3.2, USB
2.
0, and USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable to your
com
puter.
• Reconnect the USB peripherals
(
downstream connector).
• Reboot the computer.
Wireless USB
periph
erals stop
working when a
USB 3.2 device is
plugged in
Wireless USB
pe
ripherals
responding slowly
or only working as
the distance
between itself and
its receiver
decreases
• Increase the distance between the
USB 3
.2 peripherals and the wireless
USB receiver.
• Position your wireless USB receiver as
c
lose as possible to the wireless USB
peripherals.
• Use a USB-extender cable to position
th
e wireless USB receiver as far away
as possible from the USB 3.2 port.
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