Dell XPS 13 9315 User Manual

Troubleshooting
Handling swollen Lithium-ion batteries
Like most laptops, Dell laptops use lithium-ion batteries. One type of lithium-ion battery is the lithium-ion polymer battery.
Lithium-ion polymer batteries have increased in popularity in recent years and have become standard in the electronics industry
due to customer preferences for a slim form factor (especially with newer ultra-thin laptops) and long battery life. Inherent to
lithium-ion polymer battery technology is the potential for swelling of the battery cells.
Swollen battery may impact the performance of the laptop. To prevent possible further damage to the device enclosure or
internal components leading to malfunction, discontinue the use of the laptop and discharge it by disconnecting the AC adapter
and letting the battery drain.
Swollen batteries should not be used and should be replaced and disposed of properly. We recommend contacting Dell product
support for options to replace a swollen battery under the terms of the applicable warranty or service contract, including options
for replacement by a Dell authorized service technician.
The guidelines for handling and replacing Lithium-ion batteries are as follows:
● Exercise caution when handling Lithium-ion batteries.
● Discharge the battery before removing it from the computer. To discharge the battery, unplug the AC adapter from the
computer and operate the computer only on battery power. When the computer will no longer turn on when the power
button is pressed, the battery is fully discharged.
● Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
● Do not expose the battery to high temperatures, or disassemble battery packs and cells.
● Do not apply pressure to the surface of the battery.
● Do not bend the battery.
● Do not use tools of any type to pry on or against the battery.
● If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a battery
can be dangerous.
● Do not attempt to reassemble a damaged or swollen battery into a laptop.
● Swollen batteries that are covered under warranty should be returned to Dell in an approved shipping container (provided
by Dell)—this step is to comply with transportation regulations. Swollen batteries that are not covered under warranty
should be disposed of at an approved recycling center. Contact Dell product support at https://www.dell.com/support for
assistance and further instructions.
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a
compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other
computers with your computer. Always purchase genuine batteries from https://www.dell.com or otherwise directly from
Dell.
Lithium-ion batteries can swell for various reasons such as age, number of charge cycles, or exposure to high heat. For
more information about how to improve the performance and lifespan of the laptop battery and to minimize the possibility of
occurrence of the issue, see Dell Laptop Battery - Frequently Asked Questions.
Locate the Service Tag or Express Service Code of
your Dell computer
Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your
Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop.
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Dell XPS 13 9315 Specifications

General

HD type	3K
Panel type	WVA
Pixel density	267 ppi
Display diagonal	13 \
Display brightness	500 cd/m²
Display resolution	2880 x 1920 pixels
Native aspect ratio	3:2
Anti-reflective coating	Yes
Internal memory	16 GB
Memory clock speed	2133 MHz
Internal memory type	LPDDR4x-SDRAM
Ethernet LAN	No
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6E AX211
Wi-Fi data rate (max)	2400 Mbit/s
WLAN controller manufacturer	Intel
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	2.25 A
AC adapter output voltage	20 V
Battery voltage	11.4 V
Battery capacity	- mAh
Battery recharge time	3 h
Number of battery cells	3
Operating altitude	-15.2 - 3048 m
Non-operating altitude	-15.2 - 10668 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Rear camera type	Single camera
Video capturing speed	30 fps
Rear camera resolution	3840 x 2160 pixels
Rear camera resolution (numeric)	10 MP
Front camera resolution (numeric)	5 MP
Position location	-
Audio system	Waves MaxxAudio
Speaker power	2 W
Device type	Tablet PC
Form factor	Slate
Product color	Blue
Cables included	AC
Pixel pitch	0.095 x 0.095 mm
Display response rise/fall	35 ms
Processor cache	12 MB
Processor cores	10
Processor family	Intel® Core™ i7
Processor frequency	- GHz
Processor boost frequency	4.7 GHz
SSD interface	M.2, PCI Express
Storage media	SSD
Internal storage capacity	512 GB
Platform	Windows
Trial software	McAFee Livesafe 12 months, No Microsoft Office Included
Operating system language	ENG, ESP, FRE
Operating system installed	Windows 11 Home
Operating system architecture	64-bit
Graphics card	Iris Xe Graphics

Weight and Dimensions

Depth	201.2 mm
Width	292.5 mm
Height	7.4 mm
Weight	740 g