Dell XPS 13 9315 User Manual

System diagnostic lights
When static, the Service LED indicates the power mode that your computer is in. When blinking in different patterns, the power
and battery-charge status light indicates the respective issues that your computer is encountering.
Static power and battery-charge status light
The following table lists the status of your computer based on the Service LED.
Table 20. Service LED
Power and battery-charge status light Status of computer
Solid white
● The power adapter is connected, and the battery is fully charged.
● The power adapter is connected, and the battery has more than five
percent charge.
Amber The computer is running on battery, and the battery has less than five
percent charge.
Off The computer is in sleep state, hibernation, or turned off.
Table 21. LED codes
Diagnostic light codes Problem description
2,1 Processor failure
2,2 System board: BIOS or ROM (Read-Only Memory) failure
2,3 No memory or RAM (Random-Access Memory) detected
2,4 Memory or RAM (Random-Access Memory) failure
2,5 Invalid memory installed
2,6 System-board or chipset error
2,7 Display failure
2,8 Display power failure
3,2 PCI, video card/chip failure
3,3 Recovery image not found
3,4 Recovery image found but invalid
3,5 Power-rail failure
3,6 System BIOS Flash incomplete
3,7 Management Engine (ME) error
SupportAssist diagnostics
About this task
The SupportAssist diagnostics (previously known as ePSA diagnostics) performs a complete check of your hardware. The
SupportAssist diagnostics is embedded in the BIOS and is launched by it internally. The SupportAssist diagnostics provides a set
of options for particular devices or device groups. It allows you to:
● Run tests automatically or in an interactive mode.
● Repeat tests
● Display or save test results
● Run thorough tests to introduce additional test options and provide extra information about the failed device(s)
● View status messages that indicate if the tests are completed successfully
● View error messages that indicate if problems were encountered during the test
Troubleshooting
61

Dell XPS 13 9315 Specifications

General

HD type	3K
Panel type	WVA
Pixel density	267 ppi
Display diagonal	13 \
Display brightness	500 cd/m²
Display resolution	2880 x 1920 pixels
Native aspect ratio	3:2
Anti-reflective coating	Yes
Internal memory	16 GB
Memory clock speed	2133 MHz
Internal memory type	LPDDR4x-SDRAM
Ethernet LAN	No
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6E AX211
Wi-Fi data rate (max)	2400 Mbit/s
WLAN controller manufacturer	Intel
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	2.25 A
AC adapter output voltage	20 V
Battery voltage	11.4 V
Battery capacity	- mAh
Battery recharge time	3 h
Number of battery cells	3
Operating altitude	-15.2 - 3048 m
Non-operating altitude	-15.2 - 10668 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Rear camera type	Single camera
Video capturing speed	30 fps
Rear camera resolution	3840 x 2160 pixels
Rear camera resolution (numeric)	10 MP
Front camera resolution (numeric)	5 MP
Position location	-
Audio system	Waves MaxxAudio
Speaker power	2 W
Device type	Tablet PC
Form factor	Slate
Product color	Blue
Cables included	AC
Pixel pitch	0.095 x 0.095 mm
Display response rise/fall	35 ms
Processor cache	12 MB
Processor cores	10
Processor family	Intel® Core™ i7
Processor frequency	- GHz
Processor boost frequency	4.7 GHz
SSD interface	M.2, PCI Express
Storage media	SSD
Internal storage capacity	512 GB
Platform	Windows
Trial software	McAFee Livesafe 12 months, No Microsoft Office Included
Operating system language	ENG, ESP, FRE
Operating system installed	Windows 11 Home
Operating system architecture	64-bit
Graphics card	Iris Xe Graphics

Weight and Dimensions

Depth	201.2 mm
Width	292.5 mm
Height	7.4 mm
Weight	740 g