24
TROUBLESHOOTING
ERROR
MESSAGE ON
DISPLAY
DESCRIPTION
POSSIBLE
PROBLEMS
SOLUTION
E0:11
Err
Temperature probe
malfunction
The electronic control
detected a malfunc-
tion on temperature
probe
Record the error number.
Disconnect the plug from wall outlet.
The temperature probe need to be replaced.
Contact a De’Longhi customer service reporting the error
number.
E0:12
Err
Temperature probe
malfunction
The electronic control
detected a malfunc-
tion on temperature
probe
Record the error number.
Disconnect the plug from wall outlet.
The temperature probe need to be replaced.
Contact a De’Longhi customer service reporting the error
number.
E0:21
Err
Target temperature
not reached :
The oven cannot reach
the target tempera-
ture in a reasonable
time range
The electronic control
detected an excessive
time to reach the
target temperature
inside the oven
Record the error number.
Disconnect the plug from wall outlet.
First check that the oven door has been closed during
the use.
If door is kept open while in use , the oven cannot reach
the target temperature.
If oven door was properly closed , the heating elements
could be damaged.
Contact a De’Longhi customer service reporting the error
number.
E0:22
Err
Over temperature:
The oven reaches
excessive temperature
The electronic control
detected an excessive
temperature inside
the oven
Record the error number.
Disconnect the plug from wall outlet.
The electronic control could be damaged.
Contact a De’Longhi customer service reporting the error
number.
E0:27
Err
Unexpected heating :
The temperature
probe detected a
temperature rise when
heating elements
should be OFF
The electronic control
detected an unexpect-
ed temperature rise
inside the oven, when
heating elements
should be not
energized
Record the error number.
Disconnect the plug from wall outlet.
The electronic control could be damaged.
Contact a De’Longhi customer service reporting the error
number.
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