Symptom Cause / Solution Page
DTS sound is not output. •Check that the digital audio output setting on the connected device is set to “DTS”.
•Set “Decode Mode” on the menu to “Auto” or “DTS”.
–
140
Dolby TrueHD, DTS-HD, Dolby Digital
Plus audio is not output.
•Make HDMI connections.
•Check the digital audio output setting on the connected device. On some devices, “PCM” is
set by default.
33,34,35
–
Dolby PLg mode or DTS NEO:6 mode
cannot be selected.
•It cannot be selected when “None” is set for “Speaker Config.” – “Center” and “Surround”.
•These cannot be selected when using the headphones.
151
–
Audyssey MultEQ® XT, Audyssey
Dynamic EQ® and Audyssey Dynamic
Volume® cannot be selected.
•These cannot be selected when you have not performed Audyssey® Setup.
•Switch the sound mode to other than “DIRECT” or “PURE DIRECT”.
•These cannot be selected when using the headphones.
141
96
–
“Restorer” cannot be selected. •Check that an analog signal or PCM signal (Sample Rate=44.1/48 kHz) is input. For playback
of multichannel signals such as Dolby Digital or DTS surround, “Restorer” cannot be used.
•Switch the sound mode to other than “DIRECT” or “PURE DIRECT”.
126
96
No audio is output in ZONE2. •You cannot play back the audio for digital signals that are input from the HDMI connector or
digital connectors (OPTICAL/COAXIAL). Make an analog connection instead.
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