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EN
Americana and New Generation Refrigerators Diagnostic Procedures
Component Diagnostic Question Action Based On Status Page
Cooling Unit
Is there a strong smell of ammonia?
Is a loud gurgling noise coming from the
cooling unit?
Replace the cooling unit. 31
Is the refrigerator or freezer not cold
enough in any operating mode?
Is E3 displayed? (New Generation
models only)
Are two thermostat range setting lights
flashing? (First generation DMR702 and
DMR702-D models only)
1. Bypass the cooling unit and test it for
blockage.
2. If the cooling unit fails the test, replace it.
Door Flapper (RM1350 Model Only)
Is the refrigerator or freezer not cold
enough in any operating mode?
Does condensation form in the fresh food
compartment or around the door frame?
Does the door not close properly?
1. Inspect the flapper to confirm it closes
without an air gap.
2. Adjust the flapper guides or flapper as
needed.
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Door Hinge
Does the refrigerator rapidly build up
frost?
Does condensation form in the fresh food
compartment or around the door frame?
Does the door not close properly?
1. Inspect each door hinge for warping or
other damage.
2. If damage is observed, replace the door
hinge.
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