Dometic NEA1402 User Manual

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TROUBLESHOOTING
CALL FOR SERVICE
If the message “CA LL” is displayed on the LED panel a technical fault that need attention by Dometic personal has occurred.
Call a Dometic service center for assistance as soon as possible and notify displayed error code to the service agent.
Toll free number (800) 544-4881.
Error Message displayed
Heating element in frozen food compartment faulty ”Er 11”
Heating element in fresh food compartment faulty ”Er 12”
Heating element in drain pipes faulty ”Er 13”
Fan in frozen food compartment faulty ”Er 14”
Fan in fresh food compartment faulty ”Er 15”
Air temperature sensor in frozen food compartment faulty ”Er 16”
Air temperature sensor in fresh food compartment faulty ”Er 17”
Temperature sensor on cooling surfaces in frozen food compartment faulty ”Er 18”
Temperature sensor on cooling surfaces in fresh food compartment faulty ”Er 19”
SERVICE MODE
Service mode is intended as a tool for service personnel only in order to perform diagnostic troubleshooting.
Before entering service mode:
Switch off the refrigerator with the ON/OFF key.
To enter service mode, press and hold SET key. Then, press the ON/OFF key.
Press the SET key to toggle the list of functions step by step.
No Instruction Note
00 — —
01 LED panel check All LED segments ON
02 Battery voltage check
”12” ➞ in range between 8,5 - 18 V DC
“Lo” or “hl” ➞ out of range
03
Air temperature sensors, freezer + fridge Value in °F ➞ in range, “hl” or “Lo” ➞ out of range, “--” ➞ sensor fault
04 Surface temperature sensors, freezer + fridge Value in °F ➞ in range, “hl” or “Lo” ➞ out of range, “--” ➞ sensor fault
05 Door switches status ”OP” ➞ open, “CL” ➞ closed
06 Turn AC heater ON ”ON” ➞ turned on, “no AC” ➞ problem
07 Turn fridge heater ON ”ON” ➞ turned on, “--” ➞ problem
08 Turn freezer heater ON ”ON” ➞ turned on, “--” ➞ problem
09 Turn drain heater ON ”ON” ➞ turned on, “--” ➞ problem
10 Turn door heater ON ”ON” ➞ turned on
11 Turn fridge fan ON ”ON” ➞ turned on, “--” ➞ problem
12 Turn freezer fan ON ”ON” ➞ turned on, “--” ➞ problem or “bL” ➞ blocked
13
Turn gas ignition system ON (NDA 1402) ”FL” ➞ turned on flame, “ 9” ➞ sparking, “--” ➞ problem
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NEA1402 NDA1402
NEA1402 NDA1402

Dometic NEA1402 Specifications

General

Brand	Dometic
Model	NEA1402
Category	Refrigerator
Language	English