A-23
TROUBLESHOOTING
WARNING: Always disconnect the power supply to the appliance before cleaning, doing preventive maintenance or
servicing.
WARNING: Contact the factory, the factory representative or a local service company to perform maintenance and
repair.
Convection blower, draft inducer motor, vent motor and rack lift/rotating system are on the top of the oven. These
components are sealed and don’t require lubrication.
Electric Control parts, gas manual shut off valve, water manual shut off valve are behind the control panel door.
BEFORE CALLING FOR SERVICE ANSWERS TO MOST FREQUENT QUESTIONS
Questions Solutions
The oven temperature drops when loading
and needs a certain amou
stabilizes.
This is normal. The opening of the door produces an important loss
of heat. The rack loaded with cold pastries need a large amount of
heat to get back to its original temperature. The same thing
happens with domestic ovens. You will realize that your new SRO
oven can provide an excellent baking quality for any kind of
products you want to bake.
The oven does not turn on.
Check the breakers of the building.
Check the breaker on the front panel.
Check if the door is tightly closed.
Inside the control compartment, check if the breaker of the
convection blower is ON
The oven does not produce heat.
Make sure the thermostat is adjusted to a temperature high
enough to turn on the heat.
Check that the gas manual shut-off valve is open
1. If the Hood Vent Blower is not on
Check its power supply.
2. If the oven blower is not on
Check the breaker behind the control door.
3. Check burner draft inducer if work and draft inducer damper if
open.
4. If the control display gas system fault press on the dial to
reset system and restart oven.
5. Check the LED blinking sequence on the ignition module.
Steady ON : replace module
1 blink: Air flow pressures switches issue, refer to point 1 & 3.
2 blink: flame ON without heat demand shut off gas valve call
gas technician.
3 blink: module Lockout shut off oven power for 10 second to
reset.
If it does not start up again, contact our company or a certified gas
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