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1919

Troubleshooting

If the appliance is not working properly, the screen display will show an error message.

Please refer to the troubleshooting table to nd your solution.

Troubleshooting

Code

Possible Cause Solution

E1-E7

Error

Restart the appliance for troubleshooting.

If the problem persists, pleas contact

customer service.

H1-H6

Battery

overheating

Wait until the battery's temperature returns

normal.

Error Icon Possible Cause Solution

Insucient water in Clean

Water Tank

Fill the Clean Water Tank.

Used Water Tank not installed Install the Used Water Tank.

Used Water Tank full Empty the Used Water Tank.

Brush roller stuck

Clean the brush roller with the

provided cleaning brush.

Brush roller not installed Install the brush roller.

Blocked tube

Check whetherthelteris clogged.

Alternatively,clean the tube and

the dirt sensor.

Dreame M12 User Manual

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