Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner headcover.
Pull the cleaner headcover off the main body of the tool.
Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw tool.
Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.
Don’t put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners.
Reassemble Hair screw tool