Epson L310 Service Manual

Confidential
Troubleshooting Fatal Error Code List 13
L365/L366,L360/L362,L310/L312,L220/L222,L130/L132 Series Revision A
1.3 Fatal Error Code List
This section describes how to check the fatal error code, description, and the possible causes.
1.3.1 Printer Fatal Error Code
This section describes the fatal error code and the possible cause for this product.
Error type
Error
code
Error name Possible cause
Scanner
0x10 HP detection failure
• CIS Unit failure
• Scanner Housing failure
• Main Board failure
• Insufficient grease
• Foreign object
• FFC for CIS failure / FFC for CIS connection failure
0x14 Measurement error
• Scanner drive mechanism was overloaded.
• Insufficient grease
• Foreign object
• Lack of gears
• Deformation of the shaft
0x20 LED light failure
• CIS Unit failure
• Main Board failure
0x51 Auto judge Fatal Error 1
---*
0x52 Auto judge Fatal Error 2
0x53 Auto judge Fatal Error 3
0x54 Auto judge Fatal Error 4
0x55 Auto judge Fatal Error 5
Printer
0x60 Home position
• Carriage overload error (paper jam/foreign object)
• Deformation of the Main Frame
• Ink system failure
• CR Motor failure
• Deformation of the Front Frame
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Cable disconnection
0x63
Ink cartridge replacement timing contact
detection error (Power off)
• Paper jam
• Foreign object
• Deformation of the Main Frame
0x64 Paper-Jam cancelation disable error
• Paper jam
• Foreign object
0x81 PIS environmental error • Diffused light
0x82 PIS continuous reflected light error
• PIS failure
• Main Board failure
• Diffused light
0x83 PIS No reflected light error • PIS failure (installation posture, contamination)
0x84 PIS shift length error
• Home position gap
• Diffused light
0x87 PIS Empty Jig error • PIS failure (installation posture, contamination)
0x88 Excessive Light error
• PIS failure
• Main Board failure
• Diffused light
0x89 Insufficient Light error
• PIS failure (installation posture, contamination)
• Main Board failure
• Ink cartridge failure
0x8F EEPROM verify error (by command)
---*

Epson L310 Specifications

General

Color	Yes
Maximum resolution	5760 x 1440 DPI
Print speed (color, draft quality, A4/US Letter)	15 ppm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	30 sheets
Total number of input trays	1
Photo paper sizes (imperial)	10x15 \
Maximum ISO A-series paper size	A4
AC input voltage	110 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	2.2 W
Power consumption (printing)	10 W
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	39 dB
Product color	Black
Built-in display	No
Market positioning	Home & office
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 10.6 Snow Leopard
Windows operating systems supported	Windows 7 Enterprise, Windows 8, Windows Vista Home Premium, Windows 7 Enterprise x64, Windows 8 Enterprise, Windows Vista Home Premium x64, Windows 7 Home Basic, Windows 8 Enterprise x64, Windows Vista Ultimate, Windows 7 Home Basic x64, Windows 8 Pro, Windows Vista Ultimate x64, Windows 7 Home Premium, Windows 8 Pro x64, Windows XP Home, Windows 7 Home Premium x64, Windows 8 x64, Windows XP Home x64, Windows 7 Professional, Windows 8.1, Windows Vista Business, Windows XP Professional, Windows 7 Professional x64, Windows 8.1 Enterprise, Windows Vista Business x64, Windows XP Professional x64, Windows 7 Starter, Windows 8.1 Enterprise x64, Windows Vista Enterprise, Windows 7 Starter x64, Windows 8.1 Pro, Windows Vista Enterprise x64, Windows 7 Ultimate, Windows 8.1 Pro x64, Windows Vista Home Basic, Windows 7 Ultimate x64, Windows 8.1 x64, Windows Vista Home Basic x64

Weight and Dimensions

Depth	222 mm
Width	482 mm
Height	130 mm