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Ford Warranties
WARRANTY EXPLANATION
The following questions and answers are intended to assist you in understanding the
Ford Vehicle Warranty
provided with the
Vehicle
. The meaning of words printed in
italics/capitals is set out under the heading ‘Denitions’ in this section of the guide.
1. Who can obtain
Ford Warranty Service
?
If you are the
Owner
of the
Vehicle
or if you have exclusive possession of the
Vehicle
pursuant to a lease, credit, hire purchase or nance agreement you may obtain
Ford
Warranty Service
during the
Ford Vehicle Warranty Period
.
2. Where should I go and what should I do to obtain
Ford Warranty
Service
?
It is the responsibility of the
Selling Dealer
to provide
Ford Warranty Service
and you
should take the
Vehicle
to that dealer whenever
Ford Warranty Service
is required.
However, if it is not practicable or convenient for you to take the
Vehicle
to the
Selling
Dealer
(for example if you are travelling, have moved to another location or have
other difculties) you may take the
Vehicle
to any other
Authorised Ford Dealer
.
The ‘Owner/
Vehicle
Identication’ details recorded in the back of this guide are
required by the
Servicing Dealer
in connection with the provision of
Ford Warranty
Service
. Accordingly it is important that you present this guide to the
Servicing Dealer
whenever you request
Ford Warranty Service
.
3. What should I do if the
Vehicle
becomes inoperative or unsafe as a
result of a defect which is covered by the
Ford Vehicle Warranty
?
If, as a result of a defect which is covered by the
Ford Vehicle Warranty
the
Vehicle
cannot be driven, or cannot be driven safely, you should contact the nearest
Authorised Ford Dealer
as soon as possible and arrange for that dealer to carry out
the required
Ford Warranty Service
.
4. What should I do if in an emergency
Ford Warranty Service
is
required and an
Authorised Ford Dealer
is not available at that time
to provide such service?
If, in an emergency, a repair, replacement or adjustment of a kind covered by the
F
ord Vehicle Warranty
is required to enable the
Vehicle
to be operated safely and
it is not practicable for you to have that service performed by the
Selling Dealer
or
another
Authorised Ford Dealer
, the service, but only to the extent that it is necessary
to enable the
Vehicle
to be operated safely, may be performed by any other available
qualied service or repairer. A claim for the reasonable cost of such service may be
made on
Ford
through the
Selling Dealer
or the
Authorised Ford Dealer
who would
normally carry out the
Ford Warranty Service
.
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